Several users have reported that they are unable to send and /or receive text messages and iMessages on Mac. This article explains how you can troubleshoot this issue.
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So, I got the new OS X update (Version 10.10.3) and the OS X Yosemite Recovery Update (Version 1.0) for my MacBook Air yesterday, and ever since, I can't seem to open the Messages on the laptop. I'll click the Messages icon, and it just doesn't respond to opening. (You know how the app will usually jump up and down to show that it's about to open. In your case, the Messages app in Mac OS thinks you have an unread message even though you don’t. Fortunately, this is an easy problem to fix. First, make sure that you completely close out of the Messages app. That means that you have not just closed the active window but the app is completely closed. Mac OS users are commonly asking for a question how to deal with an application error, which says: “Name.app is damaged and can’t be opened. Delete Name.app and download it again from the App Store.” It occurs when a Mac owner downloads a random application from Mac App Store and attempts to run it. These features require the iMessage App Store, and as such, it's not surprising to see them excluded — still, their absence is felt, especially when iPhone- and iPad-touting friends send a constant barrage of stickers. That said, you can still take advantage of services, apps, and utilities to bring a little more fun to Messages on the Mac. 1- Force quit Messages app and then reopen it. To do this, choose Force Quit from the Apple menu ( ) in the upper-left corner of your screen.And then select Messages and click Force Quit. The re-open the Messages app. 2- Restart your Mac. Simply click the Apple menu and select Restart. 3- Sign out and then sign back in. Open Messages, then.
See also: iMessage Won’t Send Pictures How to open windows apps in mac.
Users report that when they attempt to send a message, they see a little red exclamation mark symbol next to my message, and they cannot resent it.
Using the Messages app on the Mac, you can easily send and/or receive SMS text messages (normal text messages) and iMessages (Apple’s messaging service).
If you are having this issue as well (not sending or not receiving), here is how you can fix it:
1- Force quit Messages app and then reopen it. To do this, choose Force Quit from the Apple menu () in the upper-left corner of your screen.And then select Messages and click Force Quit. The re-open the Messages app.
2- Restart your Mac. Simply click the Apple menu and select Restart.
Mac how to clear storage mail app iphone. 3- Sign out and then sign back in. Open Messages, then select Messages and Preferences from the Menu bar. The click Sign out. Then open the Messages app and sign in with your Apple ID.
4- Open the Messages preferences window and select the Accounts tab (Messages > Preferences), select iMessage (left list), make sure that the checkbox “Enable this account” is checked, if not checked, check the box.
5- Make sure that your Mac is connected to the Internet. Try to load a web site to check your Internet connection. If you do not have an Internet connection, you may try some basic troubleshooting tips like restarting your Mac, Router, Wi-Fi spot etc.
6- Your problem may be because of your date and time settings. Lets resolve this. Click Apple menu > System Preferences > and then Date & Time; select the Time Zone tab and the “Set date and time automatically” checkbox, if it is already selected, unselect and wait a few seconds and reselect again. You may need to enter the admin password if the checkbox is dimmed.
7- On your Mac, Messages > Preferences > Accounts > iMessages Account; and on your iOS device, iPhone or iPad > Settings > Messages > Send and Receive the account should be same.
8- The issue may be because of Keychain problem. Here is how you can resolve this issue:
- Launch Keychain Access (Launchpad > Keychain Access) then click File and Lock Keychain “Login” and then again go to File > Unlock Keychain “Login”, enter your admin password when you are asked. This will rebuild your Keychain Access which may fix this problem.
If you are still having this problem, please contact Apple support.
See also: Change Mac Screenshot Locations
Apple’s iMessage service is a brilliant and excellent way of keeping in touch with other Apple device users without incurring additional charges from your network provider. One of its most useful features is the ability to send and receive messages from any device connected to your iCloud account, including your Mac.
![Macbook Macbook](/uploads/1/3/4/2/134259812/542477010.png)
Sometimes, however, it can be a little bit too much. If you’re in an office with your iPhone, iPad and Mac and all of of them alert you to an incoming message, with a slight delay between them, the sound of all those alerts can be, well, let’s say a distraction.
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Messages is an Apple app that’s installed as a part of macOS, so you can’t simply delete it. You can, however, delete individual messages and attachments. The easiest way to do that is to use CleanMyMac X’s Privacy tool, which allows you to specify which conversations and attachments you want to remove and then delete them all in a click. Remote destop mac apps.
Tip: if you need to delete or uninstall other, non-Apple apps, don’t just drag them to the trash — they’ll leave lots of files behind on you hard drive. It’s best to use a dedicated uninstaller tool, like CleanMyMac X. You can download CleanMyMac and try it out for free here.
Fortunately, you can turn iMessage off on your Mac either permanently, or just for a little while so you can get some work done.
How to deactivate iMessage
- Launch the Messages app on your Mac.
- In the Messages menu, click Preferences.
- In the left hand pane, click on the account you want to turn off.
- Uncheck the box next to Enable this account.
That will stop you receiving messages from showing on your Mac and means that if you want to turn them back on again, all you have to do is check that box.
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Alternatively, if you want to turn them off permanently, you can sign out of your iCloud account in Messages altogether. This will only affect the Messages app and won’t stop you, for example, using iCloud Drive or Photos with iCloud. Effectively, it deregisters iMessage from your account.
How to sign out of iCloud in Messages
- Launch Messages.
- Click Preferences in the Messages menu.
- Choose the account you want to sign out of in the left hand window.
- Press Sign out next to your Apple ID.
- In the pop-up window that appears, confirm by clicking Sign Out.
If you sign out and later decide that you want to use Messages on your Mac after all, you can add your account by going to Messages > Preferences and clicking the ‘+’ at the bottom of the Accounts pane, then type in your Apple ID and password. If you have two-factor authentication turned on, you may need to type in the passcode sent to your trusted device.
There is another option, if you want to be able to send messages from your Mac but don’t want notifications.
How to turn off notifications
- Click on the Apple menu and choose System Preferences.
- Choose the Notifications pane.
- Click on Messages in the left hand sidebar.
- Click ‘None’ and uncheck all the tick boxes.
Now, you’ll still be able to send and receive messages, but won’t be pestered by annoying alerts.
If you want to disable iMessage on your Mac because you’re selling it or giving it away, you’ll need to sign out of iCloud altogether, in addition to signing out of Messages.
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- Click on the Apple menu and choose System Preferences.
- Click on iCloud.
- At the bottom left hand corner of the window, click Sign Out.
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If the reason you want to de-activate iMessage and stop messages showing on your Mac is that it’s not working properly or that they’re not syncing properly on your iPhone, or iPad, there are a few things you can try.
- Turn off iMessage using the steps above, then turn it back on again.
- Sign out of Messages, using the steps described earlier, then sign back in again.
- Make sure you’re using the same phone number on your Mac as on your iPhone.
- Make sure the email addresses you’ve enabled in Messages on the Mac are those associated with your Apple ID.
- If you have more than one Apple ID, make sure you’re signed into the same one on Messages on all your devices.
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If Messages from your friends aren’t displaying their name or photograph correctly, go to the Contacts app in your Applications folder and search for their name. Check that the entry has the phone number or email address they’re using for Messages. If not, add it.
It may be the case that you want to block specific people from contacting you via Messages, rather than switch it off altogether. Here’s how to do that:
- If the person or company you want to block isn’t already in your Contacts, go to the Contacts app in the Applications folder. If they are already in your Contacts app, skip to step 3 (you’ll know if they are, because Messages will display their name instead of just a phone number or email address)
- Click ‘+’ and New Contact then fill in the details on the contact card. Remember to include the phone number or email address they’ve been messaging you from.
- Launch Messages and choose Preferences from the Messages menu.
- Click on the Account you use for iMessage.
- Click the Blocked tab.
- Click ‘+’ at the bottom of the window. You’ll see a window slide down that has your Contacts in it. Start typing the name of the contact you want to block into the search box.
- Click on the name when it appears.
- You will now see that all their phone numbers and email addresses have been added to your blocked list.
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As you can see, while you can’t uninstall Messages on your Mac, it’s easy to turn it off or disable it. Alternatively, you can just turn off notifications so it carries on working but doesn’t disturb you. If you need to delete the messaging history and all the attachments, you can do that too, using a dedicated app like CleanMyMac X.
Thanks for reading! Stay tuned!